Institutional pressures and business intelligence uses: antecedents and consequences

Authors

  • Mohammad Sameh Alshawabka Al-Zaytoonah University of Jordan
  • Khaled Saleh Al-Omoush Al-Zaytoonah University of Jordan

DOI:

https://doi.org/10.15849/zjjb.v1i01.36

Keywords:

institutional pressures, coercive pressures, mimetic pressures, normative pressures, business intelligence, competitive agility, competitive intelligence

Abstract

This study aimed to analyze the relationship between institutional
pressures and business intelligence uses. Data were collected from 223
participants in Jordanian manufacturing companies and analyzed using Smart
PLS software. The results revealed a positive effect of institutional pressures,
including coercive, mimetic, and normative pressures, on business intelligence
Use. They also indicated a positive impact of business intelligence use on
competitive agility and competitive intelligence. This study makes important
contributions to institutional theory and the theory of adoption and use of
innovative information technology by linking institutional pressures to the use of
business intelligence. It also provides practical insights that serve industrial firms,
decision-makers, and policy-makers in several ways.

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Published

2026-04-26

Issue

Section

Articles